250+ Satisfied monthly clients
As a client of PCL you will receive the following benefits:
Experienced team of experts at your finger tips
A designated account manager that knows you and your business
Support to help you with employee payroll enquiries and recommendations to 3rd party HR support
Custom packages to suit your business needs
Payroll generated through BrightPay with BrightPay Connect for employers and employee payslip portals for employees
We are dedicated to offering our clients peace of mind, ensuring accuracy with every payroll run, flexibility towards you and your employee needs, and compliance with all legislative changes letting you do what you are best at, running your business.
24 hour turnaround
Our terms of business state 3 business days turnaround on all payrolls our current turnaround is 100% within 24 hours.
of processing is sought through constant review by our management team with 99.67% achieved prior to review.
At PCL we specialise in Auto Enrolment helping our clients with set-up and maintenance. Whether you have 1 employee or 100+ the law requires employers to provide an auto enrolment pension scheme. We work with a wide range of pension providers to provide the most appropriate auto enrolment solution for your business.
All of this gives you time to run your business alleviating you of the time-consuming task of operating your payroll, especially when your company is involved with auto enrolment.
If you are a business that is in need of a payroll department but don’t want the overheads and you are looking for an alternative then we would be pleased to discuss how we may work together.
We can manage all aspects of your payroll ensuring everything is completed accurately and on time meeting all compliance regulations. We offer bespoke services depending on your business needs.
As a payroll client, we will carry out the monthly and annual auto enrolment administration for you and provide all necessary guidance for a new employer if needed.
Outsourced Service for Accountants
Online, white labelled, outsourced payroll and integrated auto enrolment (AE) service for accountants, bookkeepers and HR Specialists.
What Our Clients Say
“GS Verde Accountants have been working with Payroll Compliance Ltd since 2018 when they started processing just 256 payslips for 62 of our clients each month. We were apprehensive about outsourcing payroll at first but Payroll Compliance have given us a very effective built-in payroll team that matches our commitment to high levels of client service. The team are incredibly professional and ..."
— Martin Vincent, GS Verde Accountants Ltd (white-labelled client)
"My company, Goverseth Accountants, has been using the services of Payroll Compliance since April 2017. We were looking for a payroll bureau team that could help our company to navigate the Auto Enrolment process for our clients and process the monthly payrolls, freeing our time up to then focus on delivering tax and business advisory services as well as take on more clients. The team at Payroll Compliance are ..."
— Carl Willcock BA ACA CTA, Director and Founder at Goverseth Accountants (white-labelled client)
“Every month, on the button, the team at Payroll Compliance ensure our team are paid accurately and on time. They look after what’s important, are proactive in communicating changes to legislation and remain key to our smooth payroll operations. Highly recommended.”
— Jon Bird, Managing Partner
“We have used Payroll Compliance for several years now. We have always found them highly efficient, very friendly, extremely helpful and obliging. Nothing is too much bother and any queries we ask are usually answered within minutes. Payroll and personnel issues were always a very stressful area for us but since we have been with Rachel, Emma and the team, those stresses have gone. One of the best business decisions I have made… at least for my sanity!!”
— Grev Leigh, Badge Design
"Payroll Compliance have looked after my payroll and related pension work for over 6 years and have been totally professional, completely reliable and really friendly to work with throughout that time. They maintained their usual excellent standard of service despite the pandemic and dealt with all of the various schemes and rule changes the Government created to assist employers. They did so without fuss and with total accuracy. My payroll is not the easiest to deal with given the constant changes we experience in the world of care but nothing seems to phase the team. I have come to rely on them as a valued and trusted partner."
— Michael Bowen, Managing Director (Swindon)
"Payroll Compliance have been accurate and reliable throughout the 5+ years we have been using their services. They are responsive when you need them, and their answers are always friendly and helpful. I would highly recommend them moving forwards."
— Unitary Engineering Services Ltd
“We have been using the Payroll Compliance team for seven years for our payroll solution. They have been always very quick to turn our payroll round and any subsequent amendments are dealt with very quickly. They are always on hand to offer advice whenever we have needed it and any ad hoc reporting that has been required is not an issue to them. Thank you for the continuing excellent service.”
— Matt Shakeshaft, Financial Management Accountant
“We have been working with Payroll Compliance for 6 years now and it has been a real pleasure. I know I can rely on their team for all our payroll needs - no request is too much trouble. In these days where nearly everything is online is great to be able to pick up the phone and speak directly to someone that is friendly knowledgable. Every member of the team is kind, friendly and externally efficient and we look forward to many more years with them.”
— Firuza Senthilnathan
“The team at payroll compliance have been fantastically helpful, the online employer portal is easy to navigate, making things easy to manage. They have taken payroll tasks away, answered every question quickly , guided me when needed, over the past 5+ years, allowing me to concentrate on my core business.”
— Jonathan Williams, EPR Ltd
“It has been just over six years since I was told that I would need accountants to do the payroll for my employee, it all seemed a bit complicated and overwhelming and I was not sure where to begin, after a recommendation I contacted Payroll Compliance. A few phone calls later and some reassurance on how they worked, I decided that Payroll Compliance was the right choice for me. From the very beginning, all the staff were very helpful and nothing was too much trouble, they helped and guided me through everything that..."
— Rebecca Flavell
“A very professional, personal service when required and timely service provider for all our Payroll needs."
— Jonathan Parker-Bray, CEO
"We have used Payroll Compliance for the last 4 years. I am extremely happy with payroll compliance and can honestly say all their staff are pleasant, conscientious and an absolute pleasure to deal with. Their fees are reasonable and enable us to focus on treating out patients across our 3 practices. They are consistent, efficient and reliable and save us a lot of time with our admin."
— Dr Shabat Momin
"We have been using Payroll Compliance for nearly 4 years now. It is easy to use and very user friendly, payroll takes a matter of minutes. The staff are friendly and very helpful. An email request each month with a link that takes you straight to where you need to input payroll details couldn’t be easier. I highly recommend Payroll Compliance."
— Fiona Ryder, Clerk to Ashton Keynes Parish Council
"We would be lost without Payroll Compliance, this side of my business is so confusing and they are always here to help, great service!!"
— Andy & Annette, Owners of Wookey Hub Cafe & Village Shop
“I have always experienced 100% satisfaction with your payroll service both technically, legislatively and above all your customer service which has been exemplary!”
— Gerry Wicks
For The Dodgson Foundation
"We have used Payroll Compliance services for over four years now, they have always been available for a personal and professional advice over and above just the “payslips” especially during the pandemic and the ever changing furlough, we would not hesitate to recommend Payroll Compliance to any new clients."
— Graham Copsey, Managing Director
“Our company Ross Shiells Ltd. has been dealing in stamps since 1895. My family took over the business in 1962 and now my brother and I are the remaining directors. Since we have been with Payroll Compliance Ltd (8 years and counting), we have what I can only describe as a very professional and honest experience, and I must add a lot of patience when dealing with a very old-school approach from myself in particular. We would have no hesitation in recommending Payroll Compliance Ltd.”
— Alan Mansfield, Ross Shiells LTD
"We have been delighted with the service received from Payroll Compliance. The team are always super-efficient & friendly - we highly recommend that you give them a try, for all your payroll needs."
— Stuart Gilbert, Platinum Financial Solutions
"I would highly recommend Payroll Compliance. Not only are they highly efficient but friendly and approachable. "
— Chris Wiggins, Managing Director
"Payroll Compliance have administered our payroll for several years now. No job is too complicated and they are very quick to respond. Payroll Compliance offer an extremely professional payroll service which is value for money."
— Jessica Cornes, Clerk to the Trustees
Bristol & Anchor Almshouse Charity
"Age Concern Mole Valley has used the services of PAYROLL COMPLIANCE for 6 years. We are very happy with the professional and helpful approach from Payroll Compliance and feel fully supported for all our payroll related needs."
— Sonia Hubbard, Age Concern Mole Valley
"We have used Payroll Compliance for over 10 years and have found them to be extremely efficient, always available to answer any queries and keeping us informed on all salary updates. The software used to generate the reports and final payroll figures to authorise is very simple to use and helps us with all internal record keeping. I would, without any hesitation, recommend Payroll Compliance"
— Angela Casali, HENSONS
“We have been using Payroll Compliance for around 6 years and have been blown away by the service we have received. The payroll portal is simple to use and brings everything together in one place. Cannot recommend Payroll Compliance enough. Thank you all!”
— Ryan Mitchell MARLA, General Manager
“Rachel and Emma have provided our business with first class Payroll support over the past 5 years. They are always quick to respond and deal efficiently with any payroll related query in a very professional manner. Thank you, Guys!!!”
— Lee Higton, Your Home Group
“We have been using Payroll Compliance for 5 years and couldn’t be happier. The portal is easy to use, and everyone is very helpful. Their reliability and professionalism go above and beyond which allows me to focus on other areas of my business knowing our payroll is in good hands!”
— Piers Stringer, The Black Swan
“We have been working with Payroll Compliance for around 5 years now, – mainly with Emma and Rachel. In this time, we have been incredibly happy with the service they have provided to us. Always so helpful in answering any queries we have had and very efficient and up to date also. We have no problem in recommending them. Always a 5-star service.”
— Leah Woodsford, Town Gas
“We have worked with Payroll Compliance for over 6 years. They are an amazing team and support us through our payroll each month and take all the pressure away from us. Everyone is extremely efficient and very flexible during holiday periods. I recommend them to any business that need a professional service to manage their payroll requirements.”
— Chantelle Haye, Operations Director
"Been working with the Team from Payroll Compliance for several years! Excellent Service, has made working life so much easier. Very Professional 😊"
— Kay, Simply HR (white-labelled client)
"I moved my payroll servicing to Rachel and the team 5 years ago and couldn’t be happier! I’m a sole trader with low margins so cost-effectiveness is key. The team are extremely professional, friendly, responsive and a pleasure to work with. Highly recommended.”
— Laura Stafford
“We are very pleased that we decided to use Payroll Compliance as our payroll provider. They are always very responsive to any request and always provide a very accurate and prompt service for our monthly payroll, even though we are a very small client.”
— Marion Fiddes, Treasurer
Frequently Asked Questions
Do we have to wait until April to transfer our payroll?
No, April is always a good time to transfer your payroll as it is the start of a new tax year. However, the payroll can be transferred at any point in the year, mid-year reports will just need to be provided.
Do you process payrolls for 1 employee?
At Payroll Compliance we process direct only payrolls and payrolls for just 1 employee giving them as much attention as a payroll with a hundred + employees.
We can help you set up a PAYE scheme with HMRC to process the payroll. As an employer, you will also need to have an auto enrolment pension scheme in place. Once you have selected the AE pension scheme, we can set it up and complete the monthly administration tasks.
If your employee is on a salary that doesn’t change each month then we will process this as an ‘approval only’ payroll meaning that each month we will send you the payroll to review and approve, at this point if you need to make a change you can notify us of the amendment, or if it is to stay the same you can just approve the payroll and we will do the rest.
How does the payroll process work at Payroll Compliance?
We work with you on an appropriate time scale taking into consideration your payroll requirements, pay date and any other additional factors for example you may request 2 people within your organisation to approve the payroll.
At Payroll Compliance we have invested in software that provides our clients with a Payroll Portal, this is what we use to communicate your payroll to you and where you will notify us of any changes and approve the payroll. The payroll portal gives the employer access to all employee payslips, you can generate specific payroll reports such as a ‘take home pay’ report, or a ‘payroll summary’, and there is an HMRC section that tells you what needs to be paid to HMRC each month and a documents section where you can upload notifications to us such as tax code notices, DEA notices or your payroll spreadsheet.
As well as your employer payroll portal your employees are all provided with their own individual payslip portal where their payslips and AE communications (generated through the payroll) are sent. On each pay date, your employees will receive an email notifying them that their payslip is ready for them to review and download. We suggest they download them for their records however, they are sorted in the payslip portal, an employee has access to their payslip portal up to the end of the tax year they leave the company (if and when they are issued a P45).
We process 2 types of payrolls:
‘Approval only’ these are payrolls that very rarely change i.e. fixed salary, each month we send you the payroll to review and approve, at this point if you need to make a change you can ‘reject’ the payroll and notify us of the amendment, otherwise you can just approve the payroll and we will do the rest, keeping you compliant with HMRC and The Pensions Regulator.
‘Changeable’ payrolls tend to be employees on changeable hours or that have regular additions and deductions each pay run. Each month we will send you a ‘payroll entry request’ where you can inform us of the changes, or you may prefer to upload a payroll spreadsheet to the ‘documents’ section of your payroll portal for us to work from. Either way, we will process the payroll, accordingly, checking for tax code changes and assessing all employees for auto enrolment eligibility. Once we have processed the payroll and it has been checked by our payroll manager it will be sent back to you to review and approve, at this point if you need to make an amendment you can reject the payroll and notify us of the changes or if you are happy with the figures you can approve and we will do the rest, submitting the RTI to HMRC and uploading your pension contributions to your company AE pension scheme. On your company pay date, your employees will receive an email notifying them that their payslip is ready for them to review and download from their own individual payslip portal, any AE communications generated through the payroll will also be uploaded to their payslip portal.
We provide you with a take home pay report that tells you how much to pay each employee and if requested we can provide a bank file (additional charge applied) for you to upload and set up payments. Between the 10th and 15th of each month, we will send out a P30 report to remind you to make the PAYE and NIC payment to HMRC.
What is RTI?
RTI stands for Real Time Information, all employers in the UK have to report their PAYE information to HMRC each time they pay their employees, whether that be weekly, fortnightly, 4 weekly or monthly.
What happens if we need to make an amendment after the payroll has been submitted to HMRC?
Depending on the circumstances, we can either make the change send HMRC an additional FPS (Full Payment Submission) notify them of the change along with a reason for the amendment or we can make the relevant change in the next pay run. If the change is made and an additional FPS is submitted then the PAYE and NIC remittance may need to be altered accordingly, the HMRC tab in your client portal will show the new amount due once the submission has been complete, if you have already made payment to HMRC then you can add the difference to the following months payment.
The employees’ payslip will also be updated with the correct figures.
Do you run payroll for accountants?
Yes, please see our Outsourced payroll for accountants’ section. We also work with HR Specialists and Bookkeepers processing payroll for their clients.
Do you deal with employee queries?
We request that all employee queries are communicated through you/our payroll contact within your company, and if required we can contact the employee directly.
Do you process Auto Enrolment Pensions?
Yes, we do everything from notifying The Pensions Regulator if you are exempt i.e. if you are a director only company to the monthly, yearly and 3 yearly administration.
If you have one employee or more you will need an AE pension scheme set up, even if all your employees choose to opt out, one legally needs to be set up for the company. If an employee is eligible then legally, they have to be enrolled even if they wish to opt out, this can’t be done until they have been put in the scheme. Then every 3 years anyone who is eligible but not in the pension scheme must be re-enrolled. We deal with all this on your behalf and will send out via the employee payslip portals relevant AE communications keeping you compliant with The Pensions Regulator.
As we are not under the FCA we are unable to advise you on which pension scheme to choose but we work with a number of IFAs that we can recommend if you need advice. Once you have selected the AE pension scheme, we will help you set it up and then take over the administration. If you have an existing scheme, we require delegate access to be able to complete the monthly, yearly and 3 yearly administration.
The AE administration includes calculating pension contributions, uploading the contributions to your selected pension provider, dealing with any employee opt in and opt outs and issuing the Declaration of Compliance to The Pensions Regulator.
How To Get Started
Get a quote
Please call, email or complete our ‘Get a Quote’ form for a free quote. Give us as much information as you can i.e. the number of employees, frequency of payroll (if a combination then how many employees in each frequency), Auto Enrolment scheme used or, if you are a new employer and need to set up a PAYE scheme then let us know.
We will send you a quote within 24hours and provide a brief description of our services.
Once you have approved the quote, we will send you an engagement email with our terms of business and set up instructions for you to complete.
Payroll handover and set up
Depending on the size of your payroll we will ask for at least a month from receiving the payroll handover information to get you set up in our software, for smaller companies two weeks before your payroll date should be fine. But this will be arranged with you on sign up.